Privacy Notice

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This Privacy Policy discloses the privacy practices for Hosted.com LLC. This Privacy Policy forms part of the Site’s Universal Terms and Conditions of this Site. If you do not agree with this Privacy Policy and or the Universal Terms and Conditions, then do not use this Site.

We may amend the terms and conditions of this Privacy Policy at any time without notice. It is your duty to be aware of the current version of this Privacy Policy. Please refer to the last revision number and date on this document. Continued use of the Site subsequent to any amendments having been effected constitutes your acceptance of the Privacy Policy as amended.

This privacy notice applies solely to information collected by this Site. It will notify you, amongst other things, of the following:

  1. What personally identifiable information is collected from you through the Site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

Registration: In order to use our Services on this Site, you must complete a registration form and provide certain information.

We use forms to collect information from you on our Site in order to provide Services, support and marketing information. Such information may include your name, address, e-mail address, contact telephone numbers. We may also obtain your banking information, credit card number, Identity numbers / passport numbers and other financial information. We are the sole owners of the information collected on this Site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent your information to anyone.

We receive and store any information you enter on our Site or mobile applications, or give us in any other way, including through email, telephone, or other communications with us. If you contact us for support, we will keep a record of support given.

We use your information to contact you regarding changes to our products, our Site and mobile applications, any new services, and special offers we may be offering either by us alone or co-branded with our affiliates. If you would rather not receive this information, please email billing@domains.africa

 

Cookies and Collection of anonymous data

We may use standard technology to collect information about the use of this Site. This technology is not able to identify individual users but simply allows us to collect statistics.

We may utilize temporary or session cookies (a cookie is a small file that is placed on your hard drive) to keep track of users' browsing habits. This allows us to track your use of this Site as well as your visits to other Sites. Other Sites may also use these cookies to track your browsing habits.

Cookies help us improve your access to our Site and identify repeat visitors to our Site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Site.

Cookies by themselves will not necessarily be used to identify users personally but we may use them to compile de-identified statistics relating to use of services offered or to provide us with feedback on the performance of this Site.

The following classes of information may be collected in respect of users who have enabled cookies:

  1. The browser software used;
  2. IP address;
  3. Date and time of activities while visiting the Site;
  4. URLs of internal pages visited; and
  5. Referring Sites, search engines and the like.

If you do not wish cookies to be employed to customize your interaction with this Site it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on the Site may not be available to you. Our Site and mobile applications use cookies to identify you so you don't need to log in each time you visit our Site or mobile applications. The cookies are linked to your customer number, which is associated with the information in your account.  If you reject cookies, you may still use our Site and mobile applications, but your ability to use some features or areas may be limited.

The Site and our mobile applications may contain links to other websites. We are not responsible for the privacy practices or the content of such websites.  You must read the privacy statement of any website you visit.

Some of our business partners or affiliates may use cookies on our Site (for example, advertisers). However, we have no access to or control over these cookies.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to fulfill an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Site:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.


Security

We take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Sharing

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We may use an outside credit card processing company to bill users for goods and services. These companies do not share or use personally identifiable information for any secondary purposes beyond filling your order.

We partner with other parties to provide specific services. When you sign up for these services, we will share names and other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.


Links to other Sites
We have no control over and accept no responsibility for the privacy practices of any third party websites to which hyperlinks may have been provided and we strongly recommend that you review the privacy policy of any website you visit before using it further.


Surveys & Contests

From time-to-time our Site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore whether to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.


Terminated Accounts

When your account is closed, terminated or cancelled (voluntarily or involuntarily) all your personally identifiable information is placed in "deactivated" status in our system. Deactivation of your account does not mean that your personally identifiable information has been deleted from our database entirely. We will retain and use your information as required in order to comply with our legal obligations, resolve disputes, or enforce our agreements.


Transfer of Data Abroad

If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries.  By visiting this Site and communicating electronically with us, you consent to such transfers.


Compliance with Laws

We will disclose any information about you to government agencies or law enforcement officials or private parties as we, in our sole and absolute discretion, believe necessary or appropriate to respond to claims and legal process such as subpoenas, to protect our property and rights or the property and rights of any third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN's rules, regulations and policies.


Queries

If you feel that we are not abiding by this privacy policy, or you have any queries about this Privacy Policy you should contact us immediately via legal@domains.africa.